Delete your Musopana account

You can request deletion without having the app installed.

Request deletion by email

Email privacy@musopana.com with the subject “Delete my Musopana account”, using your primary or verified alternate account email address. We will verify account ownership before processing your request. Do not send passwords, sign-in codes or health measurements.

Delete within the app

On Android or iPhone, open Profile → Help & privacy → Delete account. Request the separate confirmation code and confirm permanent deletion.

What is deleted

Deletion removes your account, verified alternate email addresses, linked Musopana sign-in records, fitness settings, workout plans and history, uploaded Health and Calendar summaries, and sharing preferences from the active service. Your sessions are invalidated. Shared exercise content and administrative history may remain with anonymous attribution.

What may remain

A hashed identifier for each verified email and its expiry are retained for 30 days to prevent re-registration during that period. Existing backups, operational logs and already-delivered messages are not retroactively erased. Their retention follows the service’s backup and log procedures; contact us for current retention details. Deletions must be reapplied before restored backups serve traffic.

Records you exported to Apple Health, Health Connect or your calendar are managed separately in those services. Deleting Musopana does not delete your Apple or Google account.

Deletion is permanent. Read the Musopana privacy policy for details.